PC Problems - And a Bathroom Ceiling Leak

I am not sure whether I did well or not when I purchased a refurbished PC tower to replace my old one that I had used for 10 years.  I got it through Best Buy, and also purchased a one year Geek Squad repair coverage plan.  When I received my tower, I set everything up, and hit the power button.  No green light, but two flashing reds that also emitted a series of four beeps.  I looked it up, on-line, and found that it was a power problem.  I returned the tower and waited 21 days for a replacement to arrive.
   When the second tower arrived, I was able to set it up in 20 minutes, and - happily - it worked.  I then transferred all my files to the new tower and was happy as a clam at high tide.  On Tuesday, 12 days ago, I watched the beginning of the Impeachment Hearings, having checked my e-mail and placing my PC in "Sleep" mode.  At the break in the hearings, I returned to my desk, clicked on Google Chrome, entered m search topic, and was told I was not connected to the internet.  I turned the PC off, waited for 2 minutes, turned it on, and was again told "No Internet Connection."  I disconnected all cords and connections, reconnected, and same response.  I finally ran a Diagnostics scan and was informed that a part in the tower was no longer connected.
     I wasn't able to get an appointment at Best Buy during daylight hours until Friday.  I took it in, and they said they'd run their 11-hour diagnostics test on it.  I was also informed that the year warranty I had purchased "only covers shipping - not repairs."  I blew up.  When I was called Saturday, I was told it was an internal driver problem and that it was covered by my warranty and that they had to ship it off for repairs.  I asked how long it would be before it was returned.  I was told the usual turn-around time was 2 weeks, but with Thanksgiving and the the up-coming Hanukkah and Christmas Holidays, I might not get it back until New Years.   -   I am still NOT happy with them.
     ♡  Luckily, a wonderful friend had an older laptop that she has loaned me so that I have internet access whenever I wish.  I'll return her laptop once my tower is back, connected, and working again...

Around midnight on Friday/Saturday, November 22/23, my room mate and friend (Beatrice, or Bea) went into the full bathroom in our two bedroom, one -and-a-half bath apartment prior to going to bed and then announced that the HVAC door in the ceiling was dripping water - again.  Now, the last time was 2 or 3 years ago, and it began on 4 July.  We couldn't contact maintenance - the contract company had the wrong person and wrong phone number - and it took a week for it to be fixed.  The trouble was that the condensation drip pan had been placed tilted the wrong way and it had to be removed and replaced.
   We called maintenance last Saturday morning.  Tyler, the head plumbing and HVAC maintenance man, was on call.  He dried the drip pan and told us to call again if it started to drip again.  It started 15 minutes after he left, and was dripping from 4 places instead of one.  I called and left a repair request on the usual maintenance request line.  -  In this low-cost housing unit, if you call on the weekend with a request, the request is processed on Monday, and the work order is supposed to be completed on Tuesday or Wednesday.  -  We had 23 inches of snow beginning Monday afternoon, and ending Tuesday evening.  So the maintenance man arrived Wednesday evening.  He was perplexed because the condensation drip pan was dry, but the insulation around the unit was sopping wet.
    Elevations, the HVAC installers, sent Kevin on Friday (yesterday) and he, too is perplexed.  He was part of the original construction crew and he has no idea where the water is coming from. I guess the company will be here again on Monday or Tuesday....
     In the meantime, there are two dripping areas on either side of the toilet, so both of your shoulders get wet when you sit down, and two drips at the other end of the door, which drip onto the towel rack.  The drips are such that they soak 3 beach towels every 2.5 hours.  We're washing and drying towels multiple times each day - and have been doing so since last Saturday.  Beatrice has been changing the towels, and washing and drying them for the past 7 days.  I started taking care of those duties today, since it was the last day of my critter sitting after a 2-week job....

   Beatrice and I are both sick and tired of leaking ceilings and wet beach towels!!

23 inches of snow fell Monday thru Tuesday...